**Returns Policy Terms And Conditions**

At Xpedited Parcel Service, we strive to provide exceptional service to all our clients. However, if you are not completely satisfied with our services, we are here to help.

**Refund Eligibility:**

1. **Service Issues**: If there is an error or dissatisfaction with our executive assistance or courier services, please contact us within 30 days of the service date to request a refund or correction.

2. **Uncompleted Services**: If a service was not completed as agreed, you are eligible for a full or partial refund, depending on the extent of the service completed.

**How to Request a Refund:**

1. Contact our customer support team at [email protected]. 

2. Provide your service details, including the date, type of service, and specific issue.

3. We will review your request and respond within 5-7 business days.

**Refund Process:**

1. Approved refunds will be processed to the original method of payment within 10 business days.

2. In some cases, we may offer to redo the service at no additional cost instead of a refund.

**Exceptions:**

1. Services rendered more than 30 days ago are not eligible for refunds.

2. Custom services tailored specifically to your unique needs may have different refund terms.

If you have any questions about our returns policy, please contact us at [email protected].

Thank you for choosing Xpedited Parcel Servce. We value your business and are committed to your satisfaction.